Unable to Access WD Ex4100 from Samsung Mart TV

If your **WD My Cloud EX4100** is **not accessible from your Samsung Smart TV**, here are the most common causes and fixes:

---

## 🛠️ Quick Fix Checklist:

### ✅ 1. **Enable DLNA on WD EX4100**

Samsung Smart TVs don’t support SMB access — they rely on **DLNA** for media streaming.

**Steps to enable DLNA:**

1. Log in to the **EX4100 Dashboard** (via IP address or `http://wdmycloudex4100.local`).

2. Go to **Settings → Media → DLNA Media Server**.

3. Toggle **DLNA Server to ON**.

4. Optional: Go to **Shares** and make sure the folder with your videos/music has **Media Serving ON**.

5. Click **Rescan** if needed.

---

### ✅ 2. **Ensure TV and NAS Are on the Same Network**

* Both devices must be connected to the **same router**.

* Wired or wireless is okay, but avoid using **guest networks**.

---

### ✅ 3. **File Format Compatibility**

Samsung TVs have limited codec support.

* Use **MP4 (H.264 + AAC)** or **MKV (H.264 + AC3)** for best results.

* Unsupported files won’t even show up or may give playback errors.

---

### ✅ 4. **DLNA Indexing Delay**

* After enabling media sharing or uploading new content, DLNA may take time to index.

* You can manually rescan in:

**Dashboard → Settings → Media → Rescan**.

---

### ✅ 5. **Firewall/Router Settings**

If you have a strict firewall or use advanced router settings:

* Enable **UPnP** in your router (required for DLNA).

* Ensure port **1900 (UDP)** and **2869 (TCP)** aren’t blocked.

---

### ✅ 6. **Use Samsung TV Source Menu**

* On your Samsung remote, press the **Source** button.

* Select **Media Server** or **WDMyCloudEX4100** (should appear if DLNA is working).

* Navigate to Videos/Music.

---

### ✅ 7. **Use Plex as Alternative**

* Install **Plex Server** on the EX4100 from the WD App Store.

* Install the **Plex app** on your Samsung TV (Smart Hub).

* More stable and feature-rich than native DLNA.

---

### ❗ Still Not Working?

Let me know:

* Does your EX4100 show up at all on the TV?

* Can you access it from a PC or mobile on the same network?

* Is DLNA already enabled?

This will help narrow down whether it's a [DLNA server issue](f), [network mismatch](f), or [file format problem](f).