How to transfer files from MyCloud to new MyCloud?

🔄 Transfer Files from Old My Cloud to New My Cloud

1. NAS-to-NAS (Direct Transfer — Recommended)

This avoids pulling everything through your computer. Faster and cleaner if both devices are on the same network.

Using WD My Cloud Web Dashboard

Log into the new My Cloud dashboard (http://<new-mycloud-ip>).

Go to Apps → install or enable “Remote Backup” (sometimes called Remote Server Backup).

On the old My Cloud, enable Remote Server (Settings → Network → enable Remote Server).

Back in the new My Cloud, set up a Remote Backup Job:

Enter the IP address/credentials of the old My Cloud.

Select the source shares/folders.

Choose the destination share on the new My Cloud.

Run the job → the new NAS will pull files directly from the old NAS.

Monitor progress in the dashboard.

⚠️ Note: On OS5 devices this is usually under “Cloud Backup” or “Remote Server”. On OS3 (older), the naming differs but the feature is similar.

2. PC-Assisted Transfer

If you don’t want to configure remote backup, you can simply use your computer as a middleman.

On Windows

Map both old and new My Cloud shares as network drives (File Explorer → Map Network Drive → \\<IP-address>\share).

Open two File Explorer windows (old drive + new drive).

Copy-paste or drag-drop files from old to new.

Pro: Simple and no setup required.

Con: Slower, as data flows old NAS → PC → new NAS.

On macOS

In Finder → Go → Connect to Server → smb://<old-mycloud-ip> and smb://<new-mycloud-ip>.

Mount both drives.

Drag/drop files between them.

3. Third-Party Tools (Optional)

Use rsync (Linux/SSH power users): You can enable SSH on both My Clouds and run:

rsync -avz /shares/source/ user@NEW_MY_CLOUD_IP:/shares/destination/

Or use sync software like FreeFileSync, GoodSync, or ChronoSync to copy across the network.

✅ Best Option

If both NAS are on the same LAN → use Remote Backup (NAS-to-NAS). It’s much faster and avoids overloading your PC.

If you want more control or only a partial copy → use PC-assisted drag/drop.

👉 Do you want me to write a step-by-step Remote Backup guide (with screenshots) for OS5 → OS5 (most common), or are your devices on different versions (e.g. OS3 → OS5)?