Can’t copy music files from windows laptop for sonos to play

Got it 👍 — you’re trying to copy music files from your Windows laptop so that Sonos can play them, but it’s not working. Let’s go step by step because Sonos doesn’t “copy” music directly the way a USB stick does — instead, Sonos either:

1. **Streams from a folder on your computer** (using Sonos Music Library sharing).

2. **Streams from a NAS (network drive)**.

3. **Plays from supported streaming services (Spotify, Apple Music, Amazon, etc.)**.

Here’s how to fix your issue depending on what you want to do:

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### ✅ If you want Sonos to play music stored on your Windows laptop:

1. **Enable folder sharing in Sonos app**

* Open the **Sonos S2 app** on your laptop.

* Go to **Manage → Music Library Settings**.

* Click **+ (Add)** and select the folder where your music is stored (e.g., `C:\Users\YourName\Music`).

* Sonos will index the music and add it to your library.

2. **Windows permissions**

* Make sure Windows file sharing is turned on:

* Open **Control Panel → Network and Sharing Center → Advanced sharing settings**.

* Turn on **Network discovery** and **File and printer sharing**.

* Ensure your music folder is shared with **Everyone (read access)**.

3. **Firewall exception**

* Sonos needs to talk to your PC.

* Go to **Windows Security → Firewall & network protection → Allow an app through firewall**.

* Make sure **Sonos Desktop Controller** (or Sonos app) is allowed on **private networks**.

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### ✅ If you want to move music files permanently:

* Sonos speakers themselves **don’t store files locally**. You can’t copy MP3s onto them.

* Instead, you could:

* Move your music to a **NAS (network-attached storage)** like WD My Cloud or Synology. Sonos can read directly from it.

* Upload your music to a service Sonos supports (Apple Music, Plex, YouTube Music, etc.).

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### 🔍 Troubleshooting

* If Sonos can’t see your library:

* Make sure both laptop and Sonos are on the same Wi-Fi network.

* Try turning off VPNs or security software temporarily.

* If it fails after adding:

* Remove the folder in Sonos app → re-add it.

* Reboot your router and Sonos system.

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👉 Quick check: Do you want to **just play your existing music files from the laptop**, or do you want to **permanently move them to Sonos** (like storage)? That will change the setup steps.