Wd Myloud Home music stream issue

Got it 👍 — you’re having music streaming issues on WD My Cloud Home. This is a pretty common pain point, because the My Cloud Home handles media differently than older WD My Cloud OS3/OS5 NAS devices. Let’s break it down:

🎵 How Music Streaming Works on My Cloud Home

DLNA / UPnP Media Server:

My Cloud Home uses a built-in Plex Media Server or Twonky (depending on model/firmware). That’s how smart TVs, Sonos, and other devices discover your music.

WD Discovery / Mobile App:

You can play files through the My Cloud Home mobile app, but it’s not as flexible as a full NAS.

Plex:

For proper streaming (metadata, playlists, remote access), you’ll likely need Plex set up and running.

🔍 Common Streaming Problems

Music not visible

Files are stored under the wrong folder (not in the “Public” or “Shared” space).

Or Plex library not updated.

Indexing not finished

After you add files, the device needs time to index them. Until then, some tracks may not appear.

Unsupported format

My Cloud Home / Plex may not handle some file types (e.g. WMA, older AAC, DRM-protected iTunes files).

Network issues

Streaming drops or stutters if Wi-Fi is weak or the NAS is in a congested network segment.

Plex server stopped

Sometimes Plex crashes or signs you out, and music won’t show on connected devices.

🛠 Fix Steps

1. Verify File Location

Place music files in a folder accessible to Plex or DLNA.

Example: My Cloud Home > Public > Music

If using Plex: ensure the Plex library points to the correct folder.

2. Enable/Check Plex

Log in to home.mycloud.com

.

Go to Services → Plex Media Server.

Make sure Plex is installed and running.

In Plex dashboard, rescan your library so new files appear.

3. Check Formats

Convert unsupported files (e.g. WMA → MP3, AAC → MP3) using free tools like VLC or Audacity.

Plex works best with MP3, FLAC, AAC.

4. Local Streaming Test

On the same Wi-Fi/LAN, open the Plex app on your phone or TV.

If music plays locally but not remotely, it’s a remote access / port forwarding issue.

5. Reboot & Re-Index

Restart the My Cloud Home device.

In Plex, do Library → Manage → Refresh All Metadata.

Wait a few minutes to see if missing tracks appear.

6. For Sonos Users

Sonos no longer supports direct access to WD NAS shares. You’ll need Plex or another supported streaming service to bridge it.

👉 Quick check: Are you trying to stream your music through Plex, the WD mobile app, or directly to a smart speaker/TV (DLNA/Sonos/etc.)?

That will help me narrow down the exact fix for your case.