My WD Passport - Lost Files. Can you help?
Yes, I can help you recover **lost files from your WD My Passport**. Here’s a clear, step-by-step plan depending on your situation:
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### 🧭 Step 1: Identify What Happened
Please confirm if any of these applies:
* ❌ You **accidentally deleted files**
* 🧹 You **formatted the drive**
* 💣 Drive became **RAW**, unreadable, or corrupted
* 📁 Folders appear **empty or missing**, even though space is used
* 🔐 WD **password encryption** was used and now you can't access it
Let me guide you based on the most common cases below.
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### 🛠️ Recovery Steps (for most scenarios)
#### ✅ Option 1: **Use Free Recovery Software**
Here are trusted tools that can scan and recover files:
| Tool | Description | Link |
| ------------------------------- | ------------------------------------------ | ---------------------------------------------------- |
| **Recuva** | Lightweight, best for simple deletions | [Recuva Free](https://www.ccleaner.com/recuva) |
| **PhotoRec/TestDisk** | Works on formatted/RAW drives, open source | [PhotoRec](https://www.cgsecurity.org/) |
| **EaseUS Data Recovery Wizard** | User-friendly, deep scan feature | [EaseUS](https://www.easeus.com/datarecoverywizard/) |
| **R-Studio** | For professional-level recovery | [R-Studio](https://www.r-studio.com/) |
👉 Install recovery software **on a different drive** (not on the WD Passport) to avoid overwriting lost data.
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#### 📥 Steps to Follow (Example with Recuva):
1. Connect your WD Passport
2. Launch Recuva
3. Select file type (or choose "All Files")
4. Select the drive (e.g., E:\ or F:)
5. Enable **"Deep Scan"** if needed
6. Preview and **recover to another location**
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### 🔐 If Drive Was Encrypted with WD Security
* Open **WD Discovery** or **WD Security** software
* Enter your password to unlock the drive
* Only after unlocking can you attempt recovery
* If password is lost: **Data is unrecoverable** due to AES encryption
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### 🧪 If Drive Is Not Detected or Corrupted
* Use **Disk Management** (Windows + X > Disk Management)
* If it shows as:
* **RAW** – try PhotoRec or EaseUS
* **Unallocated** – recovery still possible
* **No Drive Letter** – right-click > "Assign Drive Letter"
You can also run `chkdsk X: /f` (replace X with your drive letter) to fix basic file system errors.
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### 🛑 Don’t:
* Format the drive again
* Write new files to it
* Install recovery tools onto the Passport itself
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Would you like a step-by-step walkthrough using [Recuva](f), [PhotoRec](f), or another tool? Let me know what your exact situation is (e.g. deleted files, formatted drive, RAW filesystem).
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